Key Benefits Assistance:

Health insurance

401k Savings Plan

Tips in addition to hourly wage

$20 reward points each month (doesn't accrue, use it or lose it)

Monthly coffee- free 10 oz. bag of coffee each month

Free black coffee and espresso on and off the clock

Discounts on coffee, food, and merchandise

Paid time off for Full Time staff

Highlights:

Advancement opportunity

Role Summary:

Work as a team to create a fun and inclusive space for guests to enjoy the time they spend at Reserva Coffee Roasters. We honor the time and money our guests spend with us by giving them products and experiences they expect.

Responsibilities:

Use world class equipment to prepare quality coffee, tea and food products for guests.

Clean and maintain state-of-the art equipment during the service day to provide the quality food and beverages our guests deserve.

Clean and organize all workspaces, guest, and common areas for exceptional guest experience.

Selflessly take initiative to help co-workers and guests and share knowledge to grow yourself and others.

Use curiosity and love of learning to acquire the knowledge necessary to answer guests’ questions about coffee, tea, and food offerings.

Cup and taste coffee and espresso regularly to maintain familiarity with product and quality standards.

Look for opportunities to learn, test, and apply knowledge.

Dial-in espresso and coffee with precision accuracy and consistency to recipe.

Promptly enter orders and process payments accurately to ensure a positive guest experience.

Proactively communicate with team members and guests while maintaining productivity in all activities to ensure a swift and seamless guest experience.

Understand guests needs using verbal and non-verbal cues to provide the best experience.

Act with honesty and unwavering integrity to do the right thing at all times for guests, team members and the business.

Follows health, safety and sanitation guidelines for all products.

All other duties as assigned.

Experience:

No previous experience required.

Qualifications:

Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.

Ability to report to work at scheduled time every scheduled workday.

Follow verbal and written instructions and adapt to change.

Ability to maintain a positive attitude and productivity in times of high volume.

Maintain professionalism at all times when dealing with co-workers and guests.

Clear and confident communication skills.

Ability to occasionally lift 50 lbs. 

Food handler certificate required withing 30 days of hire.

Equal Opportunity Employer